DotBloom Support

Drag through two or more dots of the same color, up, down, left or right. Drag back along your line to undo. Clear the goals shown at the top before you run out of moves.

Connect your line back to a dot already in it to close a square or loop. That clears every dot of that color on the board, and anything trapped inside the loop bursts too. A chain of 13 or more dots also clears the whole color.

Seeds can't be linked. Clear the dots below them so they drop to the bottom row and get planted. Frost melts one layer each time the dot on it clears. Embers go out when the dot on them clears, but if you skip them for a move they spread.

Tap a booster under the board. Pop removes one dot, Burst clears an area, Shuffle mixes the board, and +5 Moves gives you more moves. Buy more with coins you earn from levels and the Daily Bloom.

Yes. Turn on Settings → Colorblind shapes in the game to add a shape to every dot, so you never need to tell colors apart.

A new puzzle arrives every day at 00:00 UTC. Everyone gets the same puzzle, so you can compare results with friends using the Share button.

Your streak grows each day you finish the Daily Bloom. Streak freezes protect it automatically if you miss a day. If you think your streak was lost by mistake, check that your device's date and time are set automatically in Settings → General → Date & Time.

Turn on Daily reminder in the game's Settings, then check iOS Settings → Notifications → DotBloom is allowed. The reminder is skipped on days you've already played.

Yes, if you're signed in to the same iCloud account on both devices with iCloud Drive turned on. Open DotBloom on the new device and give it a moment to sync.

Use Settings → Reset progress in the game. This clears levels, stars, coins and your streak on every device signed in to your iCloud account, and can't be undone.

Leaderboards use Game Center. Sign in at iOS Settings → Game Center. The trophy button appears on the home screen once you're signed in.

Ads keep DotBloom free for everyone. There's a banner on the home screen and, now and then, a full-screen ad after you finish a game. You'll never see an ad in the middle of a level, and new players get the first few levels ad-free.

In the UK, EEA and Switzerland, open the game's Settings → Privacy choices. Everywhere, you can stop personalised ads with iOS Settings → Privacy & Security → Tracking, turning DotBloom off. Read the Privacy Policy for details.

Sorry about that. Please email us with a screenshot and roughly when you saw it, and we'll block it.

Close DotBloom completely and open it again while connected to the internet. Purchases that were still being approved (for example with Ask to Buy) are added as soon as they go through. If the coins still don't appear, email us with the date of the purchase.

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.

No. Everything in DotBloom can be earned by playing. Coin packs are optional.